For instance, in the disability support, aged care and community service sectors, the quality of care delivered to participants is directly related to the effectiveness of the staff scheduling. On the one hand, the staff's empathy, skills and training are very important, but on the other hand, operational efficiency usually decides whether or not the care delivered is consistent and reliable. Most of the time, effective rostering is at the core of this efficiency. Properly done, rostering does not just allocate shifts but also brings forth stability, continuity, and trust, all of which are indispensable to the wellness of the participants. The Link Between Rostering and Quality of Care Care participants rely on regularity, acquaintance, and trustworthy support. Bad rostering practices may result in staff changes happening more often than expected, some missed appointments, or the carer arriving late or not ready. These interruptions do not only have a negative impact on...